![]() ![]() Step 3: Tap File Transfer under Use USB For. Step 2: Tap the Charging this device via USB notification on the phone. Still having issues? Look at the comments right below my answer for another solution. Step 1: Unlock the Android phone and connect it to the PC using a USB cable. Every time I click import photos I get a message stating no photos or videos can be found. However ever since my computer automatically downloaded windows 10 I can't. Other wise you may need to go into storage under phone settings then press the menu button, usually the 3 dotted menu button on the top right of the screen and change the USB connection settings there. KellySnyder1 Created on FebruWindows 10 cant recognize pictures to import on my Samsung Galaxy 6 I used to be able to transfer pictures and videos easily. Once you get in developer options scroll down and look for Enable USB debugging. This should then allow you to access the files on the PC.į that still doesn't work then you will need to go to phone settings, scroll down to About Phone, then tap on that, then tap on build number 7 times and it will show the developer options where you need to go back to the settings list to select it. Are you on the latest Android Version called 6.0 / Marshmallow? When you plug your phone to your computer via MicroUSB / USB 3 cable you need to drag down from the notification bar / status bar then select the tile called 'USB for charging, Touch for more options' then select 'File transfers' for the Use USB for window dialog.
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